Click for more info on the Rinse and repeat step
Click for more info on the Deliver step
Click for more info on the prototype step
The Process
Linked in
Click for more info on the Define Step
Click for more info on the Visualize Step

user experience

Listen - Step 1 - take the time to listen to stakeholders about what is needed
Learn more about the Research Step
USER EXPERIENCE DESIGNER

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 its not enough that it works or looks AMAZING. users have to want to use it.